About us

we are a Czech company with 20 years of experience

we provide online and in-store payments

more than 15 thousand customers use our services

we offer fair terms with no asterisks

Milestones

People in Comgate

Jakub Ouhrabka, Company director
Jakub has been with Comgate since 2000 when he started as the head of information systems development. Since 2017 he has been the company's director. Jakub graduated from the Faculty of Mathematics and Physics at Charles University.

Michal Petrák, Communication and PR manager
Michal joined Comgate in 2022. He studied journalism and media studies at the Faculty of Social Sciences at Charles University. He worked as a sports journalist and communication and PR manager for a football club.

Ivana Slezáková, Director of Finance
Ivana has been a member of the team since 2012, and since 2016 he has been the Chief Accountant for all Comgate Group activities. Ivana gathered her previous experience in the roles of accountant and chief accountant, especially in the field of logistics services.

Jan Kieswetter, Head of Processes and Regulation
Jan has been a member of the team since 2019. He studied Economics and Business Management at CTU and gained his previous experience in the financial sector, where he held management positions.

Martin Staněk, Customer Care Manager
Martin joined Comgate in 2023. He studied business economics and management at the University of Economics in Prague. In the past, he worked in logistics and IT focusing on road freight transport.

Ondřej Pecháček, Product Operations Manager
Ondřej has been working at Comgate since 2022. He graduated from the University of Pardubice. He worked in financial institutions in the Czech Republic and also abroad, mainly as a Chief Risk Officer.

Story of Comgate 

We started in 2000 as a student team called SmartNET creating mobile websites for sports clubs. We had a creative approach, little money and few rules.

In 2002, we changed our name to Comgate and expanded our services to include a platform for processing data in consumer competitions, especially real-time SMS messages.

Later we added the operation of consumer competition support information lines. Over time, we outsourced customer care for insurance companies, banks, mobile operators or energy providers with hundreds of operator workstations. In 2018, we sold these activities to a multinational company, creating a market leader in the Czech Republic.

Over time, we began to provide third parties with high-capacity connectors for mobile operators, enabling the processing of ordinary SMS and the reception of paid messages. For a long time we were the largest aggregator of commercial premium SMS services in the Czech Republic, excluding projects where the contractor is a state-controlled entity, such as SMS ticketing or parking.

In 2008, we entered the warehousing and logistics segment through the distribution of prizes for winners of consumer competitions. From the first warehouse in the village of Spojil near Pardubice, Shipmall gradually developed with warehouses in Prague, Týniště nad Orlicí, Senec in Slovakia and its own logistics system. Today we provide fulfilment services for about two hundred e-shops.

In 2010, we obtained a CNB licence for payment services and started mediating card payments on the Internet. Six years later, we obtained a payment institution licence, which is valid for an unlimited volume of transactions and the entire territory of the EU. We offer the widest range of payment methods for online payments - from card transactions to QR payments, from bank transfers to deferred payments and payment in thirds. 

We constantly monitor trends and are usually the first to introduce new payment methods in the Czech Republic. In 2019, we expanded our offer with in-store payments.

We believe in the quality of our services, which is why we do not require any time commitment from our clients. In one solution we combine the advantages of payments on the Internet and in traditional stores, we activate everything free of charge. We always think about the benefits for our customers and use common sense to find the best solutions. With fewer people and at a fraction of the cost, we can provide payment services that are as good as, and in many ways better than, the incumbents. We treat our customers fairly - when we lower prices, we lower prices for everyone, new and existing.

This is how we attract new customers. We are a company that is growing by tens of per cent a year and is able to finance its own development without external investment. We are on our way abroad, where we want to operate as a full-fledged provider of payment services. We believe that even in the Czech environment it is possible to create a company of European format in the field of payment services.
 

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We are available online weekdays from 8:00 to 20:00. Your questions will be answered as fast as possible.

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