About us

Story of Comgate 

We started in 2000 as a student team called SmartNET creating mobile websites for sports clubs. We had a creative approach, little money and few rules.

In 2002, we changed our name to Comgate and expanded our services to include a platform for processing data in consumer competitions, especially real-time SMS messages.

Later we added the operation of consumer competition support information lines. Over time, we outsourced customer care for insurance companies, banks, mobile operators or energy providers with hundreds of operator workstations. In 2018, we sold these activities to a multinational company, creating a market leader in the Czech Republic.

Over time, we began to provide third parties with high-capacity connectors for mobile operators, enabling the processing of ordinary SMS and the reception of paid messages. For a long time we were the largest aggregator of commercial premium SMS services in the Czech Republic, excluding projects where the contractor is a state-controlled entity, such as SMS ticketing or parking.

In 2008, we entered the warehousing and logistics segment through the distribution of prizes for winners of consumer competitions. From the first warehouse in the village of Spojil near Pardubice, Shipmall gradually developed with warehouses in Prague, Týniště nad Orlicí, Senec in Slovakia and its own logistics system. Today we provide fulfilment services for about two hundred e-shops.

In 2010, we obtained a CNB licence for payment services and started mediating card payments on the Internet. Six years later, we obtained a payment institution licence, which is valid for an unlimited volume of transactions and the entire territory of the EU. We offer the widest range of payment methods for online payments - from card transactions to QR payments, from bank transfers to deferred payments and payment in thirds. 

We constantly monitor trends and are usually the first to introduce new payment methods in the Czech Republic. In 2019, we expanded our offer with in-store payments.

We believe in the quality of our services, which is why we do not require any time commitment from our clients. In one solution we combine the advantages of payments on the Internet and in traditional stores, we activate everything free of charge. We always think about the benefits for our customers and use common sense to find the best solutions. With fewer people and at a fraction of the cost, we can provide payment services that are as good as, and in many ways better than, the incumbents. We treat our customers fairly - when we lower prices, we lower prices for everyone, new and existing.

This is how we attract new customers. We are a company that is growing by tens of per cent a year and is able to finance its own development without external investment. We are on our way abroad, where we want to operate as a full-fledged provider of payment services. We believe that even in the Czech environment it is possible to create a company of European format in the field of payment services.