In-store payments

cheaper - lower transaction fees

modern - easy to operate, touch screen

better - a contract without asterisks and no commitment

Join over 15,000 traders

More and more merchants are switching to Comgate online and in-store payments. Our clients include start-ups and established businesses. We provide services for clients from the Czech Republic and Slovakia.


15K

Save up to 20% on costs

You will save significantly when switching to our online and in-store payments. In addition, you can find out all prices easily on our website. You can choose between several tariffs according to the type of your business.

- 20%

Join over 15,000 traders

More and more merchants are switching to Comgate online and in-store payments. Our clients include start-ups and established businesses. We provide services for clients from the Czech Republic and Slovakia.


15K

Save up to 20% on costs

You will save significantly when switching to our online and in-store payments. In addition, you can find out all prices easily on our website. You can choose between several tariffs according to the type of your business.

- 20%

Choose your tariff

Choose your plan based on whether you are starting your business or a seasoned merchant, and whether you prefer simplicity or detailed pricing based on your payment type. We transfer funds to any bank account daily and for free. We do not charge cancellation fees.

Start


free for 6 months

Tariff for beginning merchants who have not accepted card payments previously.

Easy


0.9% + 1 CZK

One rate for all payment cards, customer or business, issued in the EU or elsewhere.

Profi


0.65% + 0.7 CZK

Varied fees for various card types. For monthly volume of transactions over 100,000 CZK.

Tariff comparison

A comparison of all the fees of in-store payments individual tariffs.

Start

A tariff for merchants who have not accepted card payments previously.

Easy

A simple tariff with one single rate for all payment methods.

Profi

Suitable for merchants who prefer pricing by payment method.

Visa and Mastercard payment cards including Google Pay and Apple Pay

debit and credit consumer cards issued in the EU free transactions up to 50,000 CZK per month for 6 months, then according to the Easy tariff 0.9% + 1 CZK 0.65% + 0.7 CZK
business and other cards issued in the EU 1.95% + 0.7 CZK
debit and credit consumer cards issued outside the EU 1.15% + 3 CZK
business and other cards issued outside the EU 2.90% + 3 CZK
Meal vouchers

Ticket Restaurant (Edenred)

0.9% + 1 CZK

0.9% + 1 CZK

1.60% + 0 CZK

Chèque Déjeuner (Up Česká republika)

1.60% + 0 CZK

Naše stravenka (Lidl)

2.50% + 0 CZK

Benefit Plus 5.00% + 0 CZK
Other fees
Service operation, monthly fee free free

free or 200 CZK Free of charge with monthly volume of transactions over 100,000 CZK. In case of a lower volume of transactions, the monthly fee is 200 CZK.

Payment terminal rental, monthly fee

free for 6 months, then
according to the Easy tariff

free or 190 CZK Free of charge with monthly volume of transactions over 100,000 CZK. In case of a lower volume of transactions, the monthly fee is 190 CZK.

free or 190 CZKFree of charge with monthly volume of transactions over 100,000 CZK. In case of a lower volume of transactions, the monthly fee is 190 CZK.

SIM with data plan, mothly fee

70 CZK

70 CZK 70 CZK
Terminal installation free free free

Daily transfer of payments to the client's bank account

free

free free

Contract cancellation

free

free free

Refundreturn of funds at the client's request

2 CZK

2 CZK 2 CZK

Optional service of invoicing fees once a month instead of standard deduction of fees from individual paymentsThe Client can choose not to have transaction fees automatically deducted from regular daily payments, the full amount of transactions will always be transferred to the Client. Once a month, an invoice will be issued for all payments in the previous month.

0.1% 0.1% 0.1%

Chargebackforced return of money based on the payer's complaint

990 CZK

990 CZK 990 CZK
Tariff lists Start (pdf) Easy (pdf) Profi (pdf)

If the client has a significant volume of payments, i.e. more than 30%, with other than consumer cards issued in the EU, Comgate can change the client's tariff from Easy to Profi. The monthly fee for the operation remains from the Easy tariff. The tariff can be changed at the beginning of the month. The client will be informed about such change in advance.

Do you have any questions? 

We are available online weekdays from 8:00 to 20:00. Your questions will be answered as fast as possible.

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Send email
podpora@comgate.cz

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Chat now
online chat

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Online
support portal
 

Do you have any questions? 

We are online during working days from 8:00 to 20:00. Your questions will be answered instantly.

All features, simple installation and operation

Simple installation

No technician needed

Just switch on the device, connect it to Wi-Fi and you are ready to accept card payments. Yes, that's it, the device has a touch screen and is operated much like a mobile phone.

Cash register systems connection

We support the connection to most cash register systems. We can help you set up the connection remotely over the phone.

More payments

Apple Pay and Google Pay acceptation

You can pay with VISA and Mastercard cards issued anywhere in the world, as well as Apple Pay and Google Pay electronic wallets.

Meal cards

You can also accept payments using Benefit Plus, Chèque Déjeuner, Edenred - Ticket Restaurant, Gusto Karta, Our Lidl or Sodexo meal voucher electronic cards.

Convenient operation

Dozens of useful features

The in-store payment device offers all common features such as tip, payment cancellation, close batch, subtotal, payments in CZK or EUR, variable symbol.

Connection to accounting

Statements in ABO (.gpc), CSV or PDF format. Direct connection to accounting without the need to manually upload files for Stormware POHODA, ABRA FlexiBee, Money S3, iÚčto.cz.

What our clients say about us

We welcome public client feedback on our services. You can find more reviews on Google here.

google reviews

Martin
Slavík

Hodnocení - pět hvězdiček

I appreciate the amazing support for the services and setting up the online paymens. Pretty good.

Petra Sluková

Hodnocení - pět hvězdiček

I launched the online payments on the eshop-rychle platform today - even non-IT people can do it. I made the first test payment from my account and everything went fine. Communication with Comgate was perfect and helpful.

Your payments are secure

Czech National Bank

Czech National Bank payment license 

National Bank of Slovakia

Registration in National bank of Slovakia
 

Card associations

Certified partner of VISA and Mastercard

PCI DSS

Obtained PCI DSS Level 1 certification
 

logo Cloudflare

Protected by Cloudflare system
 

20 years

Services for more than 20 years
 

Your payments are secure

Frequently asked questions 

How much do in-store payments cost?

The cost of usually consists of the following fees: 1) a monthly rental fee, 2) a transaction fee.

The monthly rental fee usually ranges from 180 to 500 CZK. Some providers offer a device rent-free if the monthly volume of transactions exceeds a certain limit, for example 50,000 CZK.

The transaction fee usually makes up a significant part of the costs associated with the operation of the payment terminal, it typically consists of two parts – one set as a certain percentage of the transaction amount, the other an absolute amount regardless of the amount of the payment.

For card payments, the percentage and fixed part of the transaction cost vary significantly, depending on the type of card used. The lowest fees are set for cards issued to consumers in the EU. They are significantly higher for cards issued to businesses and companies. The highest fee rates apply to cards issued outside the EU, especially business and corporate cards.

How to choose a payment terminal?

When choosing a payment terminal, we recommend focusing on several parameters: 1) assess whether you need a portable payment terminal or whether a stationary model would suit your needs better, 2) the price, i.e. the cost of monthly rental and the amount of transaction fees, 3) the possibility to export transaction data to accounting easily.

Take into consideration the way the provider communicates. The one who presents the price of the services transparently (a full price list, contract documentation on their website, etc.), is more trustworthy than the one who only provides such information on request.

Providers also differ in terms of contractual obligations: some require a fixed-term contract (even for several years), while others allow the contract to be cancelled at any time without penalty or fees.

Customer support is also important, preferably in the form of an online self-service portal as well as email and phone support in the local language.

How does Google Pay and Apple Pay work with the payment terminal?

A payment using Google Pay is only possible with a compatible device (e.g. a mobile phone or a smart watch). Apple Pay can only be activated on compatible Apple devices.

NFC must be enabled on the device at the time of payment.

The payment itself takes place by 1) unlocking the device, 2) placing the device to the proximity of the payment terminal, 3) after paying, a confirmation symbol appears on the screen.

If the device prompts the customer to input a PIN or some other way of confirmation, the on-screen instructions are to be followed.
 

How do meal cards work?

You can accept meal cards, e.g. Ticket Restaurant (Edenred), Chèque Déjeuner (Up Czech Republic), Naše stravenka (Lidl), Benefit Plus, GastroCard (Sodexo) or Lemon Pay. A separate contract between the merchant and the respective meal card providers is necessary.

With some meal cards, the fee is deducted from the payment by the payment terminal provider, with others the merchant receives a bill directly from the meal card operator.
 

Do you have any questions? 

We are available online weekdays from 8:00 to 20:00. Your questions will be answered as fast as possible.

E-mail Icon

Send email
podpora@comgate.cz

Chat Icon

Chat now
online chat

Chat Icon

Online
support portal
 

Do you have any questions? 

We are online during working days from 8:00 to 20:00. Your questions will be answered instantly.