Payment gateway features

What features does our payment gateway offer? Simply - all of them. In addition to the widest range of payment methods, currencies and languages, it has easy integration, increases the number of completed and paid orders and makes the work of accountants easier.

Features online payments

Payment methods

Card payments. Comgate online payments support Visa, Visa Electron, Mastercard and Maestro cards as well as Chèque Déjeuner, Edenred and Lidl meal vouchers and benefit cards. You can find more about card payments on the support pages.

Apple Pay. Apple Pay allows customers to pay easily using their card stored in Apple Wallet. The Safari web browser and an Apple device are required. You can find more about Apple Pay on the support pages.

brand logo Apple pay

Google Pay. Google Pay allows customers to pay using their card stored in Google Wallet. Using Google Pay is essentially the same as paying by card. The customer does not need to copy the card number or other data. You can find more about Google Pay on the support pages.

brand logo Google pay

Bank transfers. Many buyers do not prefer card payments. In such cases bank transfers come first. You can read more about the topic on the support pages.

Bank transfers in the Czech Republic

Bank transfers in Slovakia

Bank transfers in Poland:

QR payments. QR payments have become much more popular recently. If the buyer makes a purchase on a computer or tablet, they would welcome the possibility to pay simply by using a QR code. You can read more about the topic on the support pages.

Deferred payments. The buyer has up to 30 days to pay for the goods. The merchant receives immediate confirmation of payment and we transfer the money in a standard time, regardless of the buyer's ability to pay. The buyer can choose from a number of suppliers.You can find detailed information on the support pages.

Payments in thirds. When choosing to pay in three instalments, the buyer pays one third of the purchase and the other two thirds in two instalments over the next two months. The merchant receives immediate confirmation of the payment and payment for the entire purchase is transferred to the merchant's bank account, just like a card payment. The merchant is not responsible for the buyer's subsequent instalments. Splitting the payment into three instalments is free of charge for the buyer. You can find detailed information on the support pages.

Installments. This method allows the buyer to split the purchase value into instalments. The buyer bears the cost of the credit. The seller receives immediate confirmation of payment, similar to card payments or bank transfers. The risks associated with the loan are borne entirely by the lender, not the seller.

Supported platforms

Commercial platforms. ByznysWeb, Clevero, EasyShop, eBrána, eshop-rychle, ExitShop, FAPI, FastCentrik, Shopify, ShopSystem, Shoptet, UPGates, Webareal and 100 other solutions. You can find detailed information on the support pages.

Open source platforms. We support connection to Drupal Commerce, Hika Shop, Jigoshop, Magento, Opencart, PrestaShop, VirtueMart, WooCommerce, WP eCommerce, Zencart, or we offer connection using API. Links to the modules can be found on the support pages.

Accounting

Payment statements. We offer payment statements in ABO (.gpc), CSV or PDF. Details of statements, including samples, can be found on the support pages.

Connection to the accounting systems.Payment statements can be easily uploaded to any accounting system. We have made it even easier for the most popular accounting systems. For Stormware POHODA, ABRA FlexiBee, Money S3, iÚčto.cz, we offer direct connection to accounting without the need to manually upload files. You can learn more about connecting to accounting on the support pages.

Currencies and languages

Payments in nine currencies. CZK, EUR, PLN, HUF, USD, GBP, RON, NOK and SEK. More information about currencies can be found on the support pages.

Communication in 24 languages. The payment gateway is available in Czech, Slovak, English, German, French, Spanish, Italian, Polish, Hungarian, Swedish, Norwegian, Croatian, Slovenian, Romanian, Dutch, Estonian, Bulgarian, Greek, Danish, Portuguese, Lithuanian, Latvian, Finnish and Vietnamese. More information about currencies and languages can be found on the support pages.

Technical parameters

Payment restart. If the customer enters the payment data incorrectly, the payment gateway will automatically offer a new attempt to pay using the same or a different payment method. This feature increases the number of completed payments on the eshop. More information about the payment restart feature can be found on the support pages.

Payments on the payment gateway page. Default setting when you are redirected to the payment gateway after confirming your payment on the eshop page.

Payments in the eshop. Display the payment gateway in the shopping basket or in the pop-up window above the e-shop. Thanks to iFrame, customers don't leave your site when they pay.

Responsive design. The payment gateway automatically adapts to the user's device. You can easily make the payment on your computer, tablet or mobile phone.

Saving card details. Customer card data will be filled in in advance for future purchases on the eshop. This means more convenient and faster payments. More information on the support pages.

Custom design. The design of the payment gateway can match your brand. We customize the logo or background of the payment gateway for you free of charge according to your requirements.

Recurring payments. You can use the recurring payments feature for subscriptions or regular charges for services from the customer's card.

Payment link. Generate new payment links for your customers. The payment link will direct the customer to the payment gateway to complete the payment.

Pre-authorization. Do you need to "reserve" a certain amount for customers before selling goods or services? Enable the pre‑authorization service.

Refunds. Do customers return or complain about goods within the legal period? Thanks to the refund, you can return the amount in full or in part.

Payment cancellation. Did you receive a duplicate order? Cancel the second payment and allow other customers to purchase the goods.

Payment urgency. Get a link to an unpaid order. Send a link with a request to pay for the order to the customer's email.

Payment expiration. Thanks to the payment expiration setting, you know immediately whether the payment has been made or not. This gives you the opportunity to sell the goods to someone else. 

API documentation. Our API documentation is available on the support pages.

Funds transfer

Automatically D+1. Payments from the e-shop, which are credited to our bank account on D-day, are transferred to the customer's bank account no later than the next business day, and often on the same business day.

Daily on weekdays. We send payments to clients' bank accounts daily on business days. This means that payments for weekends and holidays are sent to clients' accounts on the first following business day.

Free to any account. We send payments in CZK or EUR to any bank account in the Czech Republic or Slovakia free of charge. SEPA payments in EUR within all EU, EEA and other European countries are also free.

You can find a list of all payment methods and other features, including their description, on the support pages.

Do you have any questions? 

We are available online weekdays from 8:00 to 20:00. Your questions will be answered as fast as possible.

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