Tariff
The price list is valid from 1 April 2020. The previous price list can be found here.
Payment Gateway
Payment gateway is a service used to pay for goods and services on the Internet. It allows payments by card and instant bank transfers by payment buttons of selected banks. It allows transactions in CZK, EUR, HUF, PLN, RON, GBP, USD.
Percentage fee of transactions
|
Cards issued in EU countries |
Monthly transaction volume | Usual share of transactions |
||
| Up to CZK 100k | CZK 100 - 500k | CZK 500k - 3M | ||
|
Consumer cards issued in the Czech Republic |
0,99 % + 0 CZK |
0,89 % + 0 CZK | 0,79 % + 0 CZK | 95 % |
|
Unregulated cards issued in the Czech Republic |
2,37 % + 0 CZK | 2,27 % + 0 CZK | 2,17 % + 0 CZK | 5 % |
| Usual costs |
1,06 % + 0 CZK |
0,96 % + 0 CZK | 0,86 % + 0 CZK | |
Consumer cards issued in the EU include VISA and Mastercard cards, which are subject to Regulation (EU) 2015/751 of the European Parliament and of the Council of 29 April 2015 on interchange fees for card-based payment transactions. These cards include all the usual debit and credit cards issued to citizens in the Czech Republic and other EU countries. This group does not include, for example, meal vouchers, prepaid payment cards, payment cards issued to entrepreneurs and businesses.
The usual share of transactions and the usual costs are indicative information. The actual share of each type of card reflects the business of the merchant. B2B business may have a higher share of unregulated card transactions, and conversely, a merchant targeting exclusively end users may have a totally negligible share of unregulated cards.
| Instant bank transfers (payment buttons) | Monthly transaction volume | ||
| Up to CZK 100k | CZK 100 - 500k | CZK 500k - 3M | |
| Payment buttons of banks in the Czech Republic | 0,99 % + 0 CZK | 0,89 % + 0 CZK | 0,79 % + 0 CZK |
| Payment buttons of banks in Slovakia | 1,25 % + 0,2 EUR | 1,15 % + 0,2 EUR | 1,05 % + 0,2 EUR |
| Payment buttons of banks in Poland | 1,25 % + 0,8 PLN | 1,15 % + 0,8 PLN | 1,05 % + 0,8 PLN |
The usual share of transactions with bank payment buttons in the Czech Republic and Slovakia is around 30%. In Poland, the share of payments by bank payment buttons is around 40%. Bank payment buttons are not used in other countries like Hungary.
To calculate the price tier, the volume of transactions at the payment gateway is added to transactions on payment terminals. Unless agreed otherwise, the fees prescribed for the highest tier CZK 500k– 3M shall apply also to transactions in the volume exceeding CZK 3M.
| List of banks per country | ||
| Czech Republic | online | Česká spořitelna, ČSOB, Era, Raiffeissenbank, Komerční banka, Fio banka, UniCredit Bank, mBank |
| other |
MONETA Money Bank, Equa Bank, Sberbank and all other Czech banks |
|
| Slovakia | online | Slovenská spořitelna, Tatra Banka, VÚB Banka |
| other | All other Slovak Banks | |
| Poland | online | Alior - Raty, Bank Millennium, Bank Ochrony Srodowiska, Bank Pekao S. A., Bank Pocztowy, Banki Spoldzielcze, BLIK, BNB Paribas Posla, Santander - Przelew24, Credit Africole, Deutsche Bank, Euro Bank, Getin Bank, mBank, Nest Bank, Noble Pay, CitiHandlowy, IdeaBank, Inteligo, iPKO, ING, Podkarpacki BS, Raiffeisen Polbank, T-Mobile, Toyota Bank, Volkswagen Bank |
Banks in the "other" category are banks that do not allow online processing of wire transfers in the payment button mode. We process payments outside online banks group no later than the following business day.
|
Cards issued in non-EU countries |
Monthly transaction volume | ||
| Up to CZK 100k | CZK 100 - 500k | CZK 500k - 3M | |
| Consumer cards issued outside the EU | 2,37 % + 5 CZK | 2,27 % + 5 CZK | 2,17 % + 5 CZK |
| Business cards issued outside the EU | 2,97 % + 5 CZK | 2,87 % + 5 CZK | 2,77 % + 5 CZK |
In the case of payment by card issued in countries outside the EU in a currency other than CZK, we will charge the following fees in the payment currency instead of CZK 5 as a fixed fee:
| Pyment currency | Fixed fee for payments by cards issued outside the EU |
|
EUR |
0,20 EUR |
| PLN | 1,00 PLN |
| HUF | 70,00 HUF |
| RON | 1,00 RON |
| USD | 0,25 USD |
| GBP | 0,20 GBP |
Transaction rates for payment cards issued outside the EU are particularly relevant for merchants who focus on selling goods to countries outside the European Union.
To calculate the price tier, the volume of all transactions at the payment gateway is added to transactions on payment terminals. Unless agreed otherwise, the fees prescribed for the highest tier CZK 500k– 3M shall apply also to transactions in the volume exceeding CZK 3M.
Payment gateway administration
| Monthly transaction volume | Up to CZK 100k | CZK 100 - 500k | CZK 500k - 3 million |
| Monthly fee | CZK 149 | CZK 99 | CZK 0 |
The monthly fee is charged only once per company regardless of the number of online stores (URLs). For clients with payments in EUR, a monthly fee my be charged in EUR. It is EUR 6 for transactions up to CZK 100k and EUR 4 for the transaction volume of CZK 100k to 500k.
Optional services
| Payment of 100 % of the amount paid to the Client’s bank account and invoicing of the fees once per month (transaction percentage) | 0,1 % |
| Guaranteed next-day crediting of the payment to the Client’s account D+1 (transaction percentage) | 0,2 % |
| Acceptation of payments with cards issued outside the European Economic Area (one-time payment for the activation of the service) | CZK 11 000 |
Other fees
| Payment gateway set-up | CZK 0 |
| Daily transfer of money to the Client’s bank account | CZK 0 |
| Electronic registration of sales in the payment gateway | CZK 0 |
| Payment gateway cancellation | CZK 0 |
| Refund (return of money to the Payer at the Client’s request) | CZK 2 |
| Chargeback (forced return of money to the Payer based upon a complaint by the Payer) | CZK 990 |
| Tranfer fee charge in EUR (SEPA payment) | EUR 0 |
In line with Regulation (EU) 2015/751 of the European Parliament and of the Council of 29 April 2015 on interchange fees for card-based payment transactions, we also offer fees for VISA, VISA Electron, MasterCard, Maestro cards in the Interchange++ mode. The tariff may be found here.
Payment Terminals (POS)
POS terminal is a device for cashless transfers in the presence of the Payer using a VISA, VISA Electron, Mastercard, Maestro card or a card issued by selected meal voucher system operators. The Payment Terminal service includes the lease or sale of the device, as well as its operation and processing of transfers of money from Payers to the Client’s bank account.
Percentage fee of transactions
| Monthly transaction volume | |||
| Up to CZK 100k | CZK 100 - 500k | CZK 500k - 3M | |
| VISA, VISA Electron, Mastercard, Maestro | 0,99 % + 0 CZK | 0,89 % + 0, CZK | 0,79 % + 0 CZK |
Payment terminal lease
| Monthly transaction volume average per single terminal | up to 100k | CZK 100 - 500k | CZK 500k - 3M |
| Monthly fee for each terminal PAX | CZK 249 | CZK 149 | CZK 0 |
| Monthly fee for each terminal Verifone | CZK 349 | CZK 199 | CZK 0 |
Optional services
| SIM with data tariff, monthly fee | CZK 99 |
| Electronic Sales Registration service in the terminal, monthly fee | CZK 99 |
| Lease of a single payment terminal for more than one merchant, monthly price for each merchant | CZK 99 |
Other fees
| Service set-up | CZK 0 |
| Daily transfer of money to the client’s bank account | CZK 0 |
| Service cancellation | CZK 0 |
| Refund (return of money to the Payer at the Client’s request) | CZK 2 |
| Chargeback (forced return of money to the Payer based upon a complaint by the Payer) | CZK 990 |
Unless agreed otherwise, the fees prescribed for the highest tier CZK 500 thousand – 3 million shall apply also to transactions in the volume exceeding CZK 3 million.
Supported extensions
|
List of supported cash register systems |
|
| PAX Terminals | BOWA, Vectron, Tapeon, INFOSYS, Winshop, Pohoda (Stormware) , Objednáme.cz, Halberštát servis s.r.o., Gokasa, Cézar, Helios Orange, Memberpro (Luxart) |
| Verifone Terminals | ABRA FlexiBee, Anetca, Lilka (ArrowSys s.r.o.), APOTHEKE (Ing. Martin Bencko), AspenPOS, Automat (ISIS spol s r.o.), AWIS, AZ Soft (AZ systémy s.r.o.), Byznys, CESAR G2, G3, G4 (Breaker Software), CTiLL (Prins software s.r.o.), DATONA, DIDAC 2 (ContiTrade Services s.r.o.), Dotykačka, FastTrack (Booking Analytics s.r.o.), FIS (FULLCOM systems s.r.o.), FOOD600, FOODMAN (Alto Praha s.r.o.), Fusion (i-Technologies s.r.o.), GINIS Express (GORDIC spol. s.r.o.), HELIOS GREEN (INFO NOVA, s.r.o.), HELIOS Red (Asseco Solutions a.s.), CHD (NOVUM Group), i/2 POS (DATA-NORMS s.r.o.), i6 (CyberSoft, s.r.o.), ISKAM (ApS Brno s.r.o.), ISKAM (ApS Brno s.r.o.), K2 (K2 atmitec s.r.o.), KASA FIK, KelSQL, KelEXPRESS, KelMINI (KELOC CS, s.r.o.), Klient (SOFTAPP s.r.o.), Koniáš (Městská knihovna v Praze), Kredit, KASA 8, Kancelář 8 (ANETE spol s r.o.), L.E.A. pokladna (ARKOS spol. s r.o.), LBIS4G, SS3 (LAURYN v.o.s.), Mediox (Apatyka servis s.r.o.), MEMBER Pro (LUXART, s.r.o.), MOPROD (VYRAEX), MSKASA (Milan Setíkovský), NAVERTICA, parkSystem (Jan Brázdil), PC Kasa (Tangram SW, s.r.o.), PEAR s.r.o., PegasPRO (SoftPro s.r.o.), Pharmacy (NRSYS s.r.o.), Plant-IS (Arbosoft s.r.o.), pokladna AGNIS, PREVIO, Prodejna SQL (CÍGLER SOFTWARE, a.s.), Profikasa (ČEPOS a.s.), quickConnect (Cosmotron Bohemia, s.r.o.), Rkeeper, SAP (Sabris CZ s.r.o.), Savarin pokladna, Savarin recepce (Cominn s.r.o.), SEPTIM (ASW Systems a.s.), Simply-ray (Simply-X), SmartPOS (Smart software s.r.o.), STAPEMA (Axunet s.r.o.), storyous POS, TGB - TERM, TiGO (SEP system s.r.o.), TRELL-NEXT (TRELLSOFT), TRIFID STANDARD, UC3 (Mettler-Tledo, s.r.o.),VAPSB (IVAR a.s.), Vario (Altus Software s.r.o.), VERA Radnice, VOIS (CGC Conslusting s.r.o.), Winshop |
|
List of supported meal voucher systems |
|
| PAX Terminals | GastroCard (Sodexo), Ticket Restaurant (Edenred), Gusto Karta, Naše stravenka (Lidl) |
| Verifone Terminals | GastroCard (Sodexo), Ticket Restaurant (Edenred), Gusto Karta, Naše stravenka (Lidl), Benefit Plus, Chèque Déjeuner |
To calculate the price tier, the volume of transactions at the payment gateway is added to transactions on payment terminals. Unless agreed otherwise, the fees prescribed for the highest tier CZK 500k– 3M shall apply also to transactions in the volume exceeding CZK 3M.
Tariff in the interchange ++ mode
In line with Regulation (EU) 2015/751 of the European Parliament and of the Council of 29 April 2015 on interchange fees for card-based payment transactions, we also offer fees for VISA, VISA Electron, MasterCard, Maestro cards in the Interchange++ mode. The tariff may be found here.