Tariff

The price list is valid from 1 April 2020. The previous price list can be found here.

Payment Gateway

Payment gateway is a service used to pay for goods and services on the Internet. It allows payments by card and instant bank transfers by payment buttons of selected banks. It allows transactions in CZK, EUR, HUF, PLN, RON, GBP, USD.

Percentage fee of transactions

Cards issued in EU countries

Monthly transaction volume Usual share
of transactions
Up to CZK 100k CZK 100 - 500k CZK 500k - 3M 

Consumer cards issued in the Czech Republic
and the EU

0,99 % + 0 CZK

0,89 % + 0 CZK 0,79 % + 0 CZK 95 %

Unregulated cards issued in the Czech Republic
and the EU

2,37 % + 0 CZK 2,27 % + 0 CZK 2,17 % + 0 CZK 5 %
Usual costs

1,06 % + 0 CZK

0,96 % + 0 CZK 0,86 % + 0 CZK

Consumer cards issued in the EU include VISA and Mastercard cards, which are subject to Regulation (EU) 2015/751 of the European Parliament and of the Council of 29 April 2015 on interchange fees for card-based payment transactions. These cards include all the usual debit and credit cards issued to citizens in the Czech Republic and other EU countries. This group does not include, for example, meal vouchers, prepaid payment cards, payment cards issued to entrepreneurs and businesses.

The usual share of transactions and the usual costs are indicative information. The actual share of each type of card reflects the business of the merchant. B2B business may have a higher share of unregulated card transactions, and conversely, a merchant targeting exclusively end users may have a totally negligible share of unregulated cards.

Instant bank transfers (payment buttons) Monthly transaction volume 
Up to CZK 100k CZK 100 - 500k CZK 500k - 3M 
Payment buttons of banks in the Czech Republic 0,99 % + 0 CZK 0,89 % + 0 CZK 0,79 % + 0 CZK
Payment buttons of banks in Slovakia 1,25 % + 0,2 EUR 1,15 % + 0,2 EUR 1,05 % + 0,2 EUR
Payment buttons of banks in Poland 1,25 % + 0,8 PLN 1,15 % + 0,8 PLN 1,05 % + 0,8 PLN

The usual share of transactions with bank payment buttons in the Czech Republic and Slovakia is around 30%. In Poland, the share of payments by bank payment buttons is around 40%. Bank payment buttons are not used in other countries like Hungary.

To calculate the price tier, the volume of transactions at the payment gateway is added to transactions on payment terminals. Unless agreed otherwise, the fees prescribed for the highest tier CZK 500k– 3M shall apply also to transactions in the volume exceeding CZK 3M.

List of banks per country
Czech Republic online Česká spořitelna, ČSOB, Era, Raiffeissenbank, Komerční banka, Fio banka, UniCredit Bank, mBank
other

MONETA Money Bank,  Equa Bank, Sberbank and all other Czech banks

Slovakia online Slovenská spořitelna, Tatra Banka, VÚB Banka
other All other Slovak Banks
Poland online Alior - Raty, Bank Millennium, Bank Ochrony Srodowiska, Bank Pekao S. A., Bank Pocztowy, Banki Spoldzielcze, BLIK, BNB Paribas Posla, Santander - Przelew24, Credit Africole, Deutsche Bank, Euro Bank, Getin Bank, mBank, Nest Bank, Noble Pay, CitiHandlowy, IdeaBank, Inteligo, iPKO, ING, Podkarpacki BS, Raiffeisen Polbank, T-Mobile, Toyota Bank, Volkswagen Bank

Banks in the "other" category are banks that do not allow online processing of wire transfers in the payment button mode. We process payments  outside online banks group no later than the following business day.

Cards issued in non-EU countries

Monthly transaction volume 
Up to CZK 100k CZK 100 - 500k CZK 500k - 3M 
Consumer cards issued outside the EU 2,37 % + 5 CZK 2,27 % + 5 CZK 2,17 % + 5 CZK
Business cards issued outside the EU 2,97 % + 5 CZK 2,87 % + 5 CZK 2,77 % + 5 CZK

In the case of payment by card issued in countries outside the EU in a currency other than CZK, we will charge the following fees in the payment currency  instead of CZK 5 as a fixed fee:

Pyment currency Fixed fee for payments by cards issued outside the EU

EUR

0,20 EUR
PLN 1,00 PLN
HUF 70,00 HUF
RON 1,00 RON
USD 0,25 USD
GBP 0,20 GBP

Transaction rates for payment cards issued outside the EU are particularly relevant for merchants who focus on selling goods to countries outside the European Union.

To calculate the price tier, the volume of all transactions at the payment gateway is added to transactions on payment terminals. Unless agreed otherwise, the fees prescribed for the highest tier CZK 500k– 3M shall apply also to transactions in the volume exceeding CZK 3M.

Payment gateway administration

Monthly transaction volume  Up to CZK 100k  CZK 100 - 500k CZK 500k - 3 million
Monthly fee  CZK 149 CZK 99 CZK 0

The monthly fee is charged only once per company regardless of the number of online stores (URLs). For clients with payments in EUR, a monthly fee my be charged in EUR. It is EUR 6  for transactions up to CZK 100k and EUR 4 for the transaction volume of CZK 100k to 500k.

Optional services

Payment of 100 % of the amount paid to the Client’s bank account and invoicing of the fees once per month (transaction percentage) 0,1 %
Guaranteed next-day crediting of the payment to the Client’s account D+1 (transaction percentage) 0,2 %
Acceptation of payments with cards issued outside the European Economic Area  (one-time payment for the activation of the service) CZK 11 000

Other fees

Payment gateway set-up   CZK 0
Daily transfer of money to the Client’s bank account CZK 0
Electronic registration of sales in the payment gateway CZK 0
Payment gateway cancellation  CZK 0
Refund (return of money to the Payer at the Client’s request) CZK 2
Chargeback (forced return of money to the Payer based upon a complaint by the Payer) CZK 990
Tranfer fee charge in EUR (SEPA payment) EUR 0

In line with Regulation (EU) 2015/751 of the European Parliament and of the Council of 29 April 2015 on interchange fees for card-based payment transactions, we also offer fees for  VISA, VISA Electron, MasterCard, Maestro cards in the Interchange++ mode. The tariff may be found here.

Payment Terminals (POS)

POS terminal is a device for cashless transfers in the presence of the Payer using a VISA, VISA Electron, Mastercard, Maestro card or a card issued by selected meal voucher system operators. The Payment Terminal service includes the lease or sale of the device, as well as its operation and processing of transfers of money from Payers to the Client’s bank account.

Percentage fee of transactions

Monthly transaction volume 
Up to CZK 100k  CZK 100 - 500k CZK 500k - 3M
VISA, VISA Electron, Mastercard, Maestro 0,99 % + 0 CZK 0,89 % + 0, CZK 0,79 % + 0 CZK

Payment terminal lease

Monthly transaction volume average per single terminal up to 100k CZK 100 - 500k CZK 500k - 3M
Monthly fee for each terminal PAX CZK 249 CZK 149 CZK 0
Monthly fee for each terminal Verifone CZK  349 CZK 199 CZK 0

Optional services

SIM with data tariff, monthly fee CZK 99
Electronic Sales Registration service in the terminal, monthly fee CZK 99
Lease of a single payment terminal for more than one merchant, monthly price for each merchant CZK 99

Other fees

Service set-up   CZK 0
Daily transfer of money to the client’s bank account CZK 0
Service cancellation CZK 0
Refund (return of money to the Payer at the Client’s request) CZK 2
Chargeback (forced return of money to the Payer based upon a complaint by the Payer) CZK 990

Unless agreed otherwise, the fees prescribed for the highest tier CZK 500 thousand – 3 million shall apply also to transactions in the volume exceeding CZK 3 million.

Supported extensions

List of supported cash register systems

PAX Terminals BOWA, Vectron, Tapeon, INFOSYS, Winshop, Pohoda (Stormware) , Objednáme.cz, Halberštát servis s.r.o., Gokasa, Cézar, Helios Orange, Memberpro (Luxart)
Verifone Terminals ABRA FlexiBee, Anetca, Lilka (ArrowSys s.r.o.), APOTHEKE (Ing. Martin Bencko), AspenPOS, Automat (ISIS spol s r.o.), AWIS, AZ Soft (AZ systémy s.r.o.), Byznys, CESAR G2, G3, G4 (Breaker Software), CTiLL (Prins software s.r.o.), DATONA, DIDAC 2 (ContiTrade Services s.r.o.), Dotykačka, FastTrack (Booking Analytics s.r.o.), FIS (FULLCOM systems s.r.o.), FOOD600, FOODMAN (Alto Praha s.r.o.), Fusion (i-Technologies s.r.o.), GINIS Express (GORDIC spol. s.r.o.), HELIOS GREEN (INFO NOVA, s.r.o.), HELIOS Red (Asseco Solutions a.s.), CHD (NOVUM Group), i/2 POS (DATA-NORMS s.r.o.), i6 (CyberSoft, s.r.o.), ISKAM (ApS Brno s.r.o.), ISKAM (ApS Brno s.r.o.), K2 (K2 atmitec s.r.o.), KASA FIK, KelSQL, KelEXPRESS, KelMINI (KELOC CS, s.r.o.), Klient (SOFTAPP s.r.o.), Koniáš (Městská knihovna v Praze), Kredit, KASA 8, Kancelář 8 (ANETE spol s r.o.), L.E.A. pokladna (ARKOS spol. s r.o.), LBIS4G, SS3 (LAURYN v.o.s.), Mediox (Apatyka servis s.r.o.), MEMBER Pro (LUXART, s.r.o.), MOPROD (VYRAEX), MSKASA (Milan Setíkovský), NAVERTICA, parkSystem (Jan Brázdil), PC Kasa (Tangram SW, s.r.o.), PEAR s.r.o., PegasPRO (SoftPro s.r.o.), Pharmacy (NRSYS s.r.o.), Plant-IS (Arbosoft s.r.o.), pokladna AGNIS, PREVIO, Prodejna SQL (CÍGLER SOFTWARE, a.s.), Profikasa (ČEPOS a.s.), quickConnect (Cosmotron Bohemia, s.r.o.), Rkeeper, SAP (Sabris CZ s.r.o.), Savarin pokladna, Savarin recepce (Cominn s.r.o.), SEPTIM (ASW Systems a.s.), Simply-ray (Simply-X), SmartPOS (Smart software s.r.o.), STAPEMA (Axunet s.r.o.), storyous POS, TGB - TERM, TiGO (SEP system s.r.o.), TRELL-NEXT (TRELLSOFT), TRIFID STANDARD, UC3 (Mettler-Tledo, s.r.o.),VAPSB (IVAR a.s.), Vario (Altus Software s.r.o.), VERA Radnice, VOIS (CGC Conslusting s.r.o.), Winshop

List of supported meal voucher systems

PAX Terminals GastroCard (Sodexo), Ticket Restaurant (Edenred), Gusto Karta, Naše stravenka (Lidl) 
Verifone Terminals GastroCard (Sodexo), Ticket Restaurant (Edenred), Gusto Karta, Naše stravenka (Lidl), Benefit Plus, Chèque Déjeuner

To calculate the price tier, the volume of transactions at the payment gateway is added to transactions on payment terminals. Unless agreed otherwise, the fees prescribed for the highest tier CZK 500k– 3M shall apply also to transactions in the volume exceeding CZK 3M.

Tariff in the interchange ++ mode

In line with Regulation (EU) 2015/751 of the European Parliament and of the Council of 29 April 2015 on interchange fees for card-based payment transactions, we also offer fees for  VISA, VISA Electron, MasterCard, Maestro cards in the Interchange++ mode. The tariff may be found here.