In-store payments
cheaper - lower transaction fees
modern - easy to operate, touch screen
better - a contract without asterisks and no commitment
Join over 15,000 traders
More and more merchants are switching to Comgate online and in-store payments. Our clients include start-ups and established businesses. We provide services for clients from the Czech Republic and Slovakia.
15K
Save up to 20% on costs
You will save significantly when switching to our online and in-store payments. In addition, you can find out all prices easily on our website. You can choose between several tariffs according to the type of your business.
- 20%
Choose your tariff
Choose your plan based on whether you are starting your business or a seasoned merchant, and whether you prefer simplicity or detailed pricing based on your payment type. We transfer funds to any bank account daily and for free. We do not charge cancellation fees.
Start
free for 6 months
Tariff for beginning merchants who have not accepted card payments previously.
Easy
0.9% + 1 CZK
One rate for all payment cards, customer or business, issued in the EU or elsewhere.
Profi
0.65% + 0.7 CZK
Varied fees for various card types. For monthly volume of transactions over 100,000 CZK.
Tariff comparison
A comparison of all the fees of in-store payments individual tariffs.
StartA tariff for merchants who have not accepted card payments previously. |
EasyA simple tariff with one single rate for all payment methods. |
ProfiSuitable for merchants who prefer pricing by payment method. |
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Visa and Mastercard payment cards including Google Pay and Apple Pay |
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| debit and credit consumer cards issued in the EU | free transactions up to 50,000 CZK per month for 6 months, then according to the Easy tariff | 0.9% + 1 CZK | 0.65% + 0.7 CZK | ||
| business and other cards issued in the EU | 1.95% + 0.7 CZK | ||||
| debit and credit consumer cards issued outside the EU | 1.15% + 3 CZK | ||||
| business and other cards issued outside the EU | 2.90% + 3 CZK | ||||
| Meal vouchers | |||||
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Ticket Restaurant (Edenred) |
0.9% + 1 CZK |
0.9% + 1 CZK |
1.60% + 0 CZK |
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Chèque Déjeuner (Up Česká republika) |
1.60% + 0 CZK |
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Naše stravenka (Lidl) |
2.50% + 0 CZK |
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| Benefit Plus | 5.00% + 0 CZK | ||||
| Other fees | |||||
| Service operation, monthly fee | free | free |
free or 200 CZK Free of charge with monthly volume of transactions over 100,000 CZK. In case of a lower volume of transactions, the monthly fee is 200 CZK. |
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Payment terminal rental, monthly fee |
free for 6 months, then |
free or 190 CZK Free of charge with monthly volume of transactions over 100,000 CZK. In case of a lower volume of transactions, the monthly fee is 190 CZK. |
free or 190 CZKFree of charge with monthly volume of transactions over 100,000 CZK. In case of a lower volume of transactions, the monthly fee is 190 CZK. |
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SIM with data plan, mothly fee |
70 CZK |
70 CZK | 70 CZK | ||
| Terminal installation | free | free | free | ||
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Daily transfer of payments to the client's bank account |
free |
free | free | ||
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Contract cancellation |
free |
free | free | ||
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Refundreturn of funds at the client's request |
2 CZK |
2 CZK | 2 CZK | ||
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Optional service of invoicing fees once a month instead of standard deduction of fees from individual paymentsThe Client can choose not to have transaction fees automatically deducted from regular daily payments, the full amount of transactions will always be transferred to the Client. Once a month, an invoice will be issued for all payments in the previous month. |
0.1% | 0.1% | 0.1% | ||
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Chargebackforced return of money based on the payer's complaint |
990 CZK |
990 CZK | 990 CZK | ||
| Tariff lists | Start (pdf) | Easy (pdf) | Profi (pdf) | ||
If the client has a significant volume of payments, i.e. more than 30%, with other than consumer cards issued in the EU, Comgate can change the client's tariff from Easy to Profi. The monthly fee for the operation remains from the Easy tariff. The tariff can be changed at the beginning of the month. The client will be informed about such change in advance.
All features, simple installation and operation
Simple installation
No technician needed
Just switch on the device, connect it to Wi-Fi and you are ready to accept card payments. Yes, that's it, the device has a touch screen and is operated much like a mobile phone.
Cash register systems connection
We support the connection to most cash register systems. We can help you set up the connection remotely over the phone.
More payments
Apple Pay and Google Pay acceptation
You can pay with VISA and Mastercard cards issued anywhere in the world, as well as Apple Pay and Google Pay electronic wallets.
Meal cards
You can also accept payments using Benefit Plus, Chèque Déjeuner, Edenred - Ticket Restaurant, Gusto Karta, Our Lidl or Sodexo meal voucher electronic cards.
Convenient operation
Dozens of useful features
The in-store payment device offers all common features such as tip, payment cancellation, close batch, subtotal, payments in CZK or EUR, variable symbol.
Connection to accounting
Statements in ABO (.gpc), CSV or PDF format. Direct connection to accounting without the need to manually upload files for Stormware POHODA, ABRA FlexiBee, Money S3, iÚčto.cz.
What our clients say about us
We welcome public client feedback on our services. You can find more reviews on Google here.
Martin
Slavík
I appreciate the amazing support for the services and setting up the online paymens. Pretty good.
Petra Sluková
I launched the online payments on the eshop-rychle platform today - even non-IT people can do it. I made the first test payment from my account and everything went fine. Communication with Comgate was perfect and helpful.
Frequently asked questions
The cost of usually consists of the following fees: 1) a monthly rental fee, 2) a transaction fee.
The monthly rental fee usually ranges from 180 to 500 CZK. Some providers offer a device rent-free if the monthly volume of transactions exceeds a certain limit, for example 50,000 CZK.
The transaction fee usually makes up a significant part of the costs associated with the operation of the payment terminal, it typically consists of two parts – one set as a certain percentage of the transaction amount, the other an absolute amount regardless of the amount of the payment.
For card payments, the percentage and fixed part of the transaction cost vary significantly, depending on the type of card used. The lowest fees are set for cards issued to consumers in the EU. They are significantly higher for cards issued to businesses and companies. The highest fee rates apply to cards issued outside the EU, especially business and corporate cards.
When choosing a payment terminal, we recommend focusing on several parameters: 1) assess whether you need a portable payment terminal or whether a stationary model would suit your needs better, 2) the price, i.e. the cost of monthly rental and the amount of transaction fees, 3) the possibility to export transaction data to accounting easily.
Take into consideration the way the provider communicates. The one who presents the price of the services transparently (a full price list, contract documentation on their website, etc.), is more trustworthy than the one who only provides such information on request.
Providers also differ in terms of contractual obligations: some require a fixed-term contract (even for several years), while others allow the contract to be cancelled at any time without penalty or fees.
Customer support is also important, preferably in the form of an online self-service portal as well as email and phone support in the local language.
A payment using Google Pay is only possible with a compatible device (e.g. a mobile phone or a smart watch). Apple Pay can only be activated on compatible Apple devices.
NFC must be enabled on the device at the time of payment.
The payment itself takes place by 1) unlocking the device, 2) placing the device to the proximity of the payment terminal, 3) after paying, a confirmation symbol appears on the screen.
If the device prompts the customer to input a PIN or some other way of confirmation, the on-screen instructions are to be followed.
You can accept meal cards, e.g. Ticket Restaurant (Edenred), Chèque Déjeuner (Up Czech Republic), Naše stravenka (Lidl), Benefit Plus, GastroCard (Sodexo) or Lemon Pay. A separate contract between the merchant and the respective meal card providers is necessary.
With some meal cards, the fee is deducted from the payment by the payment terminal provider, with others the merchant receives a bill directly from the meal card operator.
