The purpose of our work
is to provide fair payment services

The company is run by a team of senior professionals. Everyone knows exactly what their role is and what their objectives are. We are guided by the fact that the purpose of our work is a satisfied customer.

Thousands of clients switch to us every year. They come for a fair price, they stay because of the service. Price lists and contract documents are available on the web, easy to understand and without asterisks. Reliable service is a given.

We have 60 employees and we are still growing. We operate from offices in Hradec Králové and Prague, where we rely on personal interaction. We believe that this is the most effective way to develop new solutions. We have the same approach to our clients, with whom a team of trained specialists communicates.

They want a partner who will provide the best solution, who is constantly innovating, improving, looking for ways to provide a better service. They require a personal approach, often customising a payment solution to suit them. A good price is essential.

We invest around 15% of our gross margin each year in product development and new technologies. We invest only the funds we generate through the operation of services. That is why we focus on efficiency and benefits for us and our clients. We also apply focus on utility to our services, i. e. benefits for clients at low prices.

We believe that sharing information is essential to the smooth operation of our services. That's why we run a public support portal help.comgate with product information and practical guides for our clients. We also manage knowledge internally – we pride ourselves on ensuring that our specialists have up-to-date information so that they can answer all our clients' questions quickly and reliably.

We started in 2000 with a mobile service for sports news. The internet was in its infancy and push-button mobiles had monochrome displays. We followed up with a platform for interactive machine SMS communication. We have processed millions of SMS messages. This was followed by SMS payments. We aggregated technical connections to mobile operators and cash flow. The next step in 2010 was the payment gateway. We published price lists on the website and offered good conditions to all. Since 2019 we also operate payment terminals. In 2024 we became an acquirer for VISA and Mastercard.

We are a licensed European Payment Institution. We recertify the PCI DSS Level 1 security certification annually, thus renewing it. As an acquirer we have a direct relationship with VISA and Mastercard. We are always looking for a way to proceed with the utmost prudence, while at the same time benefiting our client as much as possible.