Payment solution
for hotels
Hotels work with a varied clientele. Some like to book and pay online on the hotel's website, others through Booking, Agoda or similar accommodation portals. Others pay by card, phone or watch at the reception desk. With us, you get a complete solution that also considers the running and management of the hotel.
Online payments for accommodation
A payment gateway that accepts card payments and bank transfers is ideal for paying for accommodation online. The Comgate gateway can also process payments by QR code or local payment methods of guests from Poland, Slovakia, or Germany.
Payments by accommodation portal cards
You do not have to process your accommodation portal card payments individually at the receptionist's terminal. We have a convenient solution for you in the Client Portal on your computer. In addition, we can set up user rights for the accountant or the owner according to your requirements
Payment at the reception desk
Do your guests pay for their accommodation, spa and other services at the reception desk? The N5 Fix countertop terminal is the right choice for these situations. It is wall powered, so you don't have to worry about battery status. You can connect it to the internet and the cash register or hotel system via cable, Wi-Fi or data SIM card.
Hotel restaurant payments
Hotel restaurant staff will appreciate the N5 Move portable terminal that fits in their pocket. It's as easy to use as a cell phone, connects to the Internet via Wi-Fi or a data SIM card, and can accept tips. Tips can be entered in three ways - a fixed amount and various percentages.
Connection to hotel system
Do you record your accommodation and service bookings or sales in a hotel system such as Previo? Then its connection to the payment gateway and terminals will make your life easier. You won't have to enter payment details twice, saving time and reducing the risk of errors.
Simplify the accountant's job
All individual payments are automatically entered into the accounting system without any manual entry. And if you need to export payment statements, we support all major formats. We simply think of ways to make it easier for hotel operators to receive payments, saving them time and money.
Pick your plan
Start
0 %
for merchants with their first card payments contract
6 months free
Up to CZK 300,000 in payments.
Easy
1 %
Fee for 95% of the most common cards.
3 months free
Up to CZK 500,000 in payments.
Profi
0,67 %
+ 0,6 Kč. Fee for 95% of the most common cards.
3 months free
Up to CZK 500,000 in payments.
Custom
custom fees
for monthly payments volume over 3 mil CZK
Pricing based on payment methods.
Promotions and guarantees
The “3 months free” promotion for the Easy and Profi plans applies to transaction fees for payments up to 500 000 CZK, regardless of the payment method, made within the first three months after the first transaction. The promotion does not apply to monthly fees for the payment gateway, terminal rental, or any other non-transaction fees. The benefit can be used up to the sixth month after signing the contract. This offer is intended for merchants who already accept card payments.
For the first six calendar months from signing the contract, card payment fees are free up to CZK 50,000 per month, as well as monthly fees for operating the payment gateway or terminal rental. From the seventh month, the Easy plan will be activated for the client. For card payments exceeding CZK 50,000 per month and for other payment methods, a flat fee of 1% + EUR 0 applies. The Start plan is part of the Czechia Pays by Card project, an initiative of the Ministry of Industry and Trade of the Czech Republic and the Visa and Mastercard payment schemes.
We guarantee that Comgate offers the best price for its services. By “best price,” we mean a price lower than the merchant’s current actual costs for a comparable payment service over a selected period. The comparison is based on the total costs across the client’s entire portfolio of merchant locations and includes all payment transactions.
To apply for the guarantee, please email us at obchod@comgate.cz. Attach your current price list and a statement of service fees for at least one month. Based on this information, we will contact you with an offer or clarifying questions. An exception to this guarantee applies if such an offer would violate applicable laws, e.g., competition regulations.
We guarantee that the fees listed in the above pricing plans will not change at least until 31 December 2026.
Save up to 20% on costs
You will save significantly when switching to our online and in-store payments. In addition,
you can find out all prices easily on our website. You can choose between several plans according to the type of your business.